Being a part of FDC means unveiling your full potential. Because we believe in investing in our people and offering a career progression to help realise their professional goals. We make this happen by providing the relevant training and mentorship for all staff through our training academy and partners. Moreover, this is combined with an adherence to health and safety measures, as well as Fair Employment Practices, to ensure a safe and positive work environment for everyone.
Assist the dentist during dental treatments and procedures
Disinfect and sterilise instrument and equipment as required
Booking of appointments for the patients
Responsible for patient’s information and sending reminders for dental treatment
Prepare, manage and monitor cases being sent to and received from the lab(s)
Answer customer queries via telephone calls.
Be customer centric and deliver high touch experience. Tackle first level complaint with a pleasant disposition.
Agility to handle services and requests effectively & efficiently.
Up-to-date with clinic and marketing information to provide accurate information in a timely manner.
Support other responsibilities that may be assigned from time to time.
Coordinate office and operations activities to ensure compliance to company policies.
Manage phone calls and correspondence.
Support budgeting and bookkeeping procedures.
Create and update personnel, financial and other data records.
Prepare presentations/proposals as assigned and submit timely reports.
Assist and support colleagues, and company’s auditing procedure whenever necessary.
Diagnose and provide appropriate dental treatment to patients including regular cleaning, surgical extraction, implants, braces, root canals etc.
Educate patients on maintaining proper oral health.
Communicate with dental staff / team regarding patient treatment plans.
Carefully document all medications, diagnoses, treatments and consultations.